Privacy Policy

1. Introduction

WhamiChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our WhatsApp Business API services, including when you log in through our application and interact with our services.

2. Information We Collect

We may collect the following types of information:

• Name, phone number, and email address.
• Messages, inquiries, or requests sent via WhatsApp.
• Technical information such as IP address, browser type, and device data.
• Facebook login information and permissions when you authenticate through our app.
• App usage data and interaction patterns.
• WhatsApp Business API integration data and message analytics.

3. How We Use Your Information

We use your information to:

• Provide and authenticate access to our WhatsApp Business API services.
• Respond to your inquiries and provide customer support.
• Improve our services and user experience.
• Comply with legal and regulatory requirements.
• Manage your account and app permissions.
• Analyze app performance and usage patterns.

4. Facebook Integration and Login

When you use our app, you may be required to log in through Facebook. By doing so, you authorize us to:

• Access your basic profile information (name, email, profile picture).
• Request necessary permissions for WhatsApp Business API integration.
• Store authentication tokens securely for service continuity.
• Use Facebook's login dialog for secure authentication.

We only request the minimum permissions necessary to provide our services. You can revoke these permissions at any time through your Facebook account settings.

5. App Data and Analytics

Our app may collect:

• Usage statistics and performance metrics.
• Error logs and crash reports for app improvement.
• Feature usage patterns to enhance user experience.
• WhatsApp API integration status and message delivery reports.

This data is used solely for improving our services and is not shared with third parties for marketing purposes.

6. Sharing Your Information

We do not sell your data. We may share information only with:

• Service providers assisting in operations (WhatsApp, Facebook, hosting services).
• Government authorities when required by law.
• Third-party services necessary for app functionality (with your consent).

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy. Authentication tokens and temporary data are automatically cleared when no longer needed.

8. Security

We use industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/SSL).
• Secure storage of authentication tokens.
• Regular security audits and updates.
• Access controls and authentication requirements.

9. Your Rights

You have the right to:

• Request access, correction, or deletion of your personal data.
• Revoke Facebook permissions through your Facebook account.
• Request data portability in a machine-readable format.
• Opt-out of non-essential data collection.
• Contact us with privacy concerns.

10. Third-Party Services

Our app integrates with:

• Facebook: For authentication and login services.
• WhatsApp Business API: For messaging and communication services.
• Cloud Services: For app hosting and data storage.

Each third-party service has its own privacy policy, and we encourage you to review them.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our app or website. Continued use of our services means you accept the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

For Facebook-specific privacy concerns, you can also contact Facebook's Data Protection Officer through their platform.